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Telecommunications

Nationwide digital transformation for Orange Spain

Digital transformation programs for large accounts: nationwide migration from legacy analog platforms to digital, 4G/5G deployments, IoT ecosystems and fiber rollouts, with cross-functional teams and iterative delivery.

Client
Gestelcom & Orange Spain
Sector
Telecommunications
Period
2017 – 2023
Role
Program & Project Leader
Measurable outcomes
−40%
Time-to-market
+32
Customer satisfaction points
15%
Vendor cost optimization

Context

Migrating an entire country from legacy analog platforms to next-generation digital ones — while deploying 4G/5G, fiber, and IoT ecosystems in parallel. Large telecom accounts, high expectations, and closed market windows.

Decision

I applied PMP and Agile as delivery levers, not as ritual: iterative decomposition of the programs, continuous feedback cycles with the client, and coordination of cross-functional teams — infrastructure, IoT, VoIP, fiber — against a single value map.

In parallel, renegotiation of multi-vendor contracts for large infrastructure deployments, with performance-based SLAs.

Result

A 40% reduction in time-to-market, +32 points in customer satisfaction, and 15% cost optimization through sourcing strategy and performance-based SLAs.

Six years, hundreds of deliveries, and one conviction: iterative delivery does not slow big programs down — it makes them survivable.